Judge.me Email: check imports and popup rollout limits

Judge.me Email is expanding its subscriber import and popup controls. PJ Celis highlighted the additions on 24 October, but merchants should check availability in their own store: Judge.me’s current documentation describes gradual rollouts.

Review status changes before importing

The subscriber import guide describes CSV imports from services including Klaviyo, Mailchimp and Omnisend. The feature is available on the Free plan, subject to rollout. Open Subscribers → Import a list when it appears.

For existing contacts, dates affect whether an imported subscription status replaces the stored status. A blank status in a file marked Contacts can count as subscribed. The review screen separates people being added, stopped, started, left unchanged or skipped. Inspect the people behind those totals, not just the overall count.

Judge.me says an import cannot be cancelled once started or undone afterwards. Its date parser accepts ISO dates and month-first formats, not day-first dates. Our recommendation is to retain the original export, check column mapping and resolve ambiguous dates before committing. Never manufacture consent dates to make a row import.

Check the popup and welcome email together

The popup rules guide describes controls under Popups → Customize → Rules. Combined time and exit triggers, touch-screen exit intent and targeting options are rolling out gradually.

Frequency limits are stored per browser, so they are not a universal limit for each customer. A visitor using another device or clearing cookies can see the popup again. An offered discount reaches the subscriber through the first Welcome email rather than appearing on the popup itself. With double opt-in enabled, the confirmation step comes first.

Our suggested test follows that whole journey: view the offer, sign up with an address you control, complete any confirmation and check the email and discount. Repeat on a phone using the options actually available in your store. A working popup alone does not prove the promised offer reaches the customer.

For the broader launch rehearsal, use our BFCM checklist. These additions are a reason to review an existing setup, not to rush an email-provider migration before peak trading.

PJ Celis on Judge.me Email’s weekly additions, 24 October 2026

Read the original product update.