CrispCheckout traffic split: check Shopify permission

CrispCheckout now advertises a Traffic split feature that routes a chosen share of shoppers to its hosted checkout while leaving the rest on Shopify Checkout. Before evaluating conversion, merchants should resolve a separate question: whether the arrangement has Shopify’s required written authorisation.

The vendor’s current product page describes a storefront script, payments through the merchant’s Whop account and orders sent back to Shopify. It says shoppers retain the same checkout assignment and fall back to Shopify if its checkout cannot open. These are vendor descriptions; we have not tested the integration.

What Shopify’s terms require

Item 18 in the API restrictions of Shopify’s API License and Terms of Use prohibits using an alternative checkout or payment-processing route for Shopify merchants, or recording related transactions through the API, unless Shopify gives express written authorisation.

This requirement does not establish whether a particular vendor has permission. We found no public Shopify statement about CrispCheckout in our search on 26 October. The article therefore makes no finding that it is approved or prohibited in its specific circumstances.

A different processor and a different checkout are separate choices

Shopify’s payment-provider guidance supports using another credit-card provider as the sole processor or alongside Shopify Payments for additional payment methods. That documented route should not be treated as blanket permission to replace the checkout.

Our recommendation is to identify the requirement first: an additional payment method, a payout issue or a different checkout experience. Then check the applicable provider, country, fees and integration requirements. Obtain a dated explanation covering the configuration your store would actually use.

Include holds, fees and support in the comparison

CrispCheckout’s legal page lists a $99 monthly software charge plus 0.5% of processed volume, with Whop processing charges separate. Its product page also lists a $199 Pro plan for subscriptions. Verify the plan and total charges before signing up.

The company says it is not affiliated with Shopify or Whop, and that Whop determines payout timing, holds and reserves. Moving payment processing should therefore not be read as eliminating those possibilities.

For any proposed checkout change, ask who owns refunds, disputes and failed order synchronisation. Test discounts, tax, shipping, subscription renewals and the customer’s receipt in the intended setup. Record what happens when one service is unavailable. These are our operational checks, not claims that this product fails them.

Feature image: CrispCheckout’s official promotional graphic, used to identify the product. Its wording is vendor marketing, not an endorsement or evidence of platform authorisation.